{"id":6462,"date":"2021-07-21T15:46:06","date_gmt":"2021-07-21T13:46:06","guid":{"rendered":"https:\/\/www.bosbrands.com\/za\/?page_id=6462"},"modified":"2025-10-08T08:13:17","modified_gmt":"2025-10-08T06:13:17","slug":"privacy-policy-popi-2","status":"publish","type":"page","link":"https:\/\/www.bosbrands.com\/za\/privacy-policy-popi-2\/","title":{"rendered":"Privacy Policy &#8211; POPI"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6462\" class=\"elementor elementor-6462\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15b8a17a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15b8a17a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64774c14\" data-id=\"64774c14\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f4847eb elementor-widget elementor-widget-heading\" data-id=\"f4847eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35119150 elementor-widget elementor-widget-text-editor\" data-id=\"35119150\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>ABSTRACT<\/strong><\/p><p><span style=\"font-weight: 400\">This document serves as the Privacy Policy (\u201cpolicy\u201d) of BOS BRANDS (PTY) LTD. We acknowledge that the protection and processing of personal information has become a global phenomenon and poses great risks. We acknowledge that the right to privacy enshrined in section 14 of the Constitution of the Republic of South Africa, 1996 (\u201cConstitution\u201d) forms the cornerstone of protection of personal information and must provide guidance on how we process personal information.<\/span><\/p><p><span style=\"font-weight: 400\">Compliance with POPI is required as of 30 June 2021 and our team is committed to complying with its provisions in fulfilment of our clients\u2019 instructions. We acknowledge our clients\u2019 right to protection against the unlawful collection, retention, dissemination and use of personal information, subject to justifiable limitations that are aimed at protecting other rights and important interests.<\/span><\/p><p><span style=\"font-weight: 400\">INDEX<\/span><\/p><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">KEY DEFINITIONS<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">INFORMATION OFFICER (INTERNAL)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">INFORMATION REGULATOR (EXTERNAL)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">ACTION PLAN AND INFORMATION POLICIES<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">DESCRIPTION OF BUSINESS ACTIVITIES<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">PROCESSING OF PERSONAL INFORMATION<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">RETENTION AND DELETION OF PERSONAL INFORMATION<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">GROUNDS FOR PROCESSING PERSONAL INFORMATION<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">GROUNDS FOR PROCESSING SPECIAL PERSONAL INFORMATION<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">YOUR RIGHTS<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">YOUR DUTY<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">FORMS\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">CONDITIONS FOR THE LAWFUL PROCESSING OF PERSONAL INFORMATION<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.1.\u00a0 ACCOUNTABILITY<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.2.\u00a0 PROCESSING LIMITATION<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.3.\u00a0 PURPOSE SPECIFICATION<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.4.\u00a0 FURTHER PROCESSING LIMITATION<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.5.\u00a0 INFORMATION QUALITY<\/span> <span style=\"font-weight: 400\">13.6.\u00a0 OPENNESS<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.7.\u00a0 SECURITY SAFEGUARDS<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.8.\u00a0 DATA SUBJECT PARTICIPATION<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">STEPS IN EVENT OF A COMPROMISE\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">CROSS-BORDER TRANSMISSION OF PERSONAL INFORMATION <\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">PERSONAL INFORMATION OF CHILDREN <\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">ACCOUNT NUMBERS <\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">NEWSLETTERS AND DIRECT MARKETING\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">CONCLUSION<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><\/ol><ol><li><strong> KEY DEFINITIONS<\/strong><\/li><\/ol><p><span style=\"font-weight: 400\">The following definitions contained in section 1 of POPI are of importance: &#8216;data subject&#8217; means the person to whom personal information relates; &#8216;information officer&#8217; means the person(s) as identified in this Policy;<\/span><\/p><p><span style=\"font-weight: 400\">\u2018personal information\u2019 means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to\u2013<\/span><\/p><p><span style=\"font-weight: 400\">(a) information relating to the race, gender, sex, pregnancy, marital status, national, ethnic, or social origin, colour, sexual orientation, age, physical or mental health, well- being, disability, religion, conscience, belief, culture, language, and birth of the person;<\/span><\/p><p><span style=\"font-weight: 400\">(b) information relating to the education or the medical, financial, criminal or employment history of the person;<\/span><\/p><p><span style=\"font-weight: 400\">(c) any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier, or other assignment to the person;<\/span><\/p><p><span style=\"font-weight: 400\">(d) the biometric information of the person;<\/span><\/p><p><span style=\"font-weight: 400\">(e) the personal opinions, views, or preferences of the person;<\/span><\/p><p><span style=\"font-weight: 400\">(f) correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;<\/span><\/p><p><span style=\"font-weight: 400\">(g) the views or opinions of another individual about the person; and<\/span><\/p><p><span style=\"font-weight: 400\">(h) the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person;<\/span><\/p><p><span style=\"font-weight: 400\">(i) &#8216;processing&#8217; means any operation or activity or any set of operations, whether or not by automatic means, concerning personal information, including-<\/span><\/p><p><span style=\"font-weight: 400\">(a) the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use;<\/span><\/p><p><span style=\"font-weight: 400\">(b) dissemination by means of transmission, distribution or making available in any other form; or<\/span><\/p><p><span style=\"font-weight: 400\">(c) merging, linking, as well as restriction, degradation, erasure or destruction of information;\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">&#8216;record&#8217; means any recorded information-<\/span><\/p><p><span style=\"font-weight: 400\">(a) regardless of form or medium, including any of the following: (i) Writing on any material;<\/span><\/p><p><span style=\"font-weight: 400\">(ii) information produced, recorded or stored by means of any tape-recorder, computer equipment, whether hardware or software or both, or other device, and any material subsequently derived from information so produced, recorded or stored;<\/span><\/p><p><span style=\"font-weight: 400\">(iii) label, marking or other writing that identifies or describes any thing of which it forms part, or to which it is attached by any means;<\/span><\/p><p><span style=\"font-weight: 400\">(iv) book, map, plan, graph or drawing;(v) photograph, film, negative, tape or other device in which one or more visual images are embodied so as to be capable, with or without the aid of some other equipment, of being reproduced;<\/span><\/p><p><span style=\"font-weight: 400\">(b) in the possession or under the control of a responsible party; (c) whether or not it was created by a responsible party; and (d) regardless of when it came into existence;<\/span><\/p><p><span style=\"font-weight: 400\">&#8216;responsible party&#8217; means a public or private body or any other person which, alone or in conjunction with others, determines the purpose of and means for processing personal information;<\/span><\/p><p><span style=\"font-weight: 400\">\u2018special personal information\u2019 means information relating to the religious or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health or sex life or biometric information or the criminal behaviour of a data subject.<\/span><\/p><ol start=\"2\"><li><strong> INFORMATION OFFICER (internal)<\/strong><\/li><\/ol><p><span style=\"font-weight: 400\">Should you have any questions\/complaints\/suggestions regarding the processing of personal information, we encourage you to contact our firm\u2019s Information Officer(s):<\/span><\/p><p><span style=\"font-weight: 400\">Charl Smit 0795282311 charl@bosbrands.com<\/span><\/p><p><span style=\"font-weight: 400\">You are further invited to contact our Information Officer(s) regarding issues specifically pertaining to &#8211;<\/span><\/p><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Any objection to the processing of your personal information<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">A request for the deletion\/destruction\/correction of your personal information or records; and\/or<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The submission of a complaint relating to the processing of your personal information. <\/span><\/li><\/ol><p><span style=\"font-weight: 400\">Our Information Officer is responsible for encouraging and ensuring compliance with POPI, and will deal with requests relating thereto and work closely with the Information Regulator whenever necessary.<\/span><\/p><p><span style=\"font-weight: 400\">In addition thereto, our Information Officer will ensure that-<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">a compliance framework is developed, implemented, monitored and maintained;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">a risk analysis is done every 6 months to ensure continued compliance with POPI;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">a manual as described in sections 14 and 51 of the Promotion of Access to Information Act 2 of 2000 is developed and maintained;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">training and awareness sessions are conducted every six months to current<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"> employees, and immediately to new employees, on the provisions and application of POPI; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">to do all things necessary to ensure compliance with POPI and process requests relating thereto.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Our Information Officer and Deputy Information Officers have been duly appointed by resolution and have been registered accordingly with the Information Regulator.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/p><ol start=\"3\"><li><strong> INFORMATION REGULATOR (external)<\/strong><\/li><\/ol><p><span style=\"font-weight: 400\">Should you prefer not to contact our offices directly regarding any personal information related issues, you may forward your complaint\/request directly to the Information Regulator at: inforeg@justice.gov.za<\/span><\/p><ol start=\"4\"><li><strong> ACTION PLAN AND INFORMATION POLICIES<\/strong><\/li><\/ol><p><span style=\"font-weight: 400\">We worked closely with our legal representatives to ensure compliance with POPI and the lawful and secure processing of your personal information. This process involved the following steps:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Conducting a risk analysis and developing a POPI action plan;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Obtaining the necessary board resolutions and appointing our Information Officer and Deputy Information Officer(s);<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Developing our POPI Policies (see below); and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Implementing a strategy and a review process for continued compliance with POPI in future.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">With the assistance of our legal representatives, we have developed and implemented the following policies regulating the processing of personal information in our business-<\/span><\/p><p><span style=\"font-weight: 400\">Risk analysis<\/span><\/p><p><span style=\"font-weight: 400\">We have identified certain areas that carry more risk than others, specifically relating to those wherein third parties are involved or where mass volumes of electronic data are stored, and have implemented further measures to ensure the security of personal information herein;<\/span><\/p><p><span style=\"font-weight: 400\">These measures include cybersecurity checks and updates, and the implementation of Operator Undertakings (see below).<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Privacy Policy<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">An external document (this document) available to outside parties explaining how we process personal information and regulating everything else POPI-related;<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><\/ul><p><strong>POPI Policy<\/strong><\/p><p><span style=\"font-weight: 400\">An internal document specifically applicable to our employees wherein they acknowledge that they are aware of the provisions of POPI and undertake to comply with our Information Policies;<\/span><\/p><p><span style=\"font-weight: 400\">Internal Guideline highlighting the principles applicable to processing of personal information in our business;<\/span><\/p><p><span style=\"font-weight: 400\">Operator Undertakings<\/span><\/p><p><span style=\"font-weight: 400\">We have worked closely with third parties who may have access or deal with any personal information held by us and inquired on whether they are aware of the provisions of POPI;<\/span><\/p><p><span style=\"font-weight: 400\">These third parties have provided us with undertakings,confirming that they will only process personal information in line with the purpose that it was provided to them for and in line with the principles enshrined in POPI.<\/span><\/p><p><strong>DESCRIPTION OF BUSINESS ACTIVITIES<\/strong><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">We engage in the marketing and sale of Rooibos beverages. We have outsourced manufacturing and distribution. Our focus is to create and market our unique brand through our products to become a globally recognized, proudly South African beverage brand.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/p><ol><li style=\"list-style-type: none\"><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">PROCESSING OF PERSONAL INFORMATION<\/span><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Section 18 of POPI requires from us to ensure you are aware of the following:<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><\/ol><\/li><\/ol><ul><li><span style=\"font-weight: 400\">Your personal information may be processed by us in line with the purpose that it was provided by you for (see \u2018description of business activities\u2019 above) and will be used solely for this purpose; and<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><\/ul><ul><li><span style=\"font-weight: 400\">The provision of your personal information is not mandatory, however, take caution that failure to provide us with your information as requested may severely prejudice (or completely prevent) our ability to provide our services.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><\/ul><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">By engaging our services, you therefore consent to us processing your personal information in line with the purpose for which it was provided to us.<\/span><\/li><\/ol><ol><li style=\"list-style-type: none\"><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">RETENTION AND DELETION OF PERSONAL INFORMATION<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"> You are further advised that your records will be retained by us for a period 5 (five) years from the date of last entry on your file, as required by South African Revenue Service guidelines, after which it will be destroyed and\/or deleted and\/or destructed and\/or de-identified in a manner that prevents its reconstruction in an intelligible form. We will proceed to destroy and\/or delete and\/or destruct the hard copy records by shredding them. Most of our data is however stored in an electronic format.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">GROUNDS FOR PROCESSING PERSONAL INFORMATION<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">In conducting our Business Activities as described above, we will generally rely on the following grounds as listed in section 11 of POPI to process your personal information:<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><\/ol><\/li><\/ol><ul><li><span style=\"font-weight: 400\">Consent;<\/span><\/li><\/ul><ul><li><span style=\"font-weight: 400\">Processing is necessary to carry out actions for the conclusion or performance of<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">a contract;<\/span><\/li><\/ul><ul><li><span style=\"font-weight: 400\">Processing complies with an obligation imposed on us by law;<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><\/ul><ul><li><span style=\"font-weight: 400\">To protect a legitimate interest of a data subject; or<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><\/ul><ul><li><span style=\"font-weight: 400\">Processing is necessary for pursuing a legitimate interest of ours or of a third party to whom the information is supplied.<\/span><\/li><\/ul><ol start=\"9\"><li><strong> GROUNDS FOR PROCESSING SPECIAL PERSONAL INFORMATION<\/strong><\/li><\/ol><p><span style=\"font-weight: 400\">POPI contains a general prohibition on the processing of special personal information, unless one of the exclusions in POPI apply. The categories of special personal information contained in POPI include-<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Religious or philosophical beliefs<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Race or ethnic origin;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Trade union membership;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Political persuasion<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Health or sex life or biometric information; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Criminal behaviour.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">We do not process special personal information in the ordinary course of business. The processing of the above information involves greater risk, and in the unlikely event that you require us to do so on your behalf, we will take special care to protect this information. Our security measures implemented are discussed under \u201cSECURITY SAFEGUARDS\u201d below. We have worked closely alongside our legal representatives and IT service providers to identify any risks associated herewith and have implemented the below measures to combat these risks.<\/span><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span>10.<strong> YOUR RIGHTS<\/strong><span style=\"font-weight: 400\"><br \/><\/span><\/p><p><span style=\"font-weight: 400\">Kindly be advised that, as a data subject, you have the right to<\/span><\/p><p><span style=\"font-weight: 400\">10.1.\u00a0 Be informed that your personal information is being collected;<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">10.2.\u00a0 Be informed that your personal information has been accessed by an unauthorised person<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">10.3.\u00a0 Establish whether we hold your personal information and request access thereto;<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">10.4.\u00a0 Request deletion, destruction or correction of your personal information;<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"> 10.5.\u00a0 Object to the processing of your personal information (on reasonable grounds);<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">10.6.\u00a0 Object to the processing of your personal information for purposes of direct marketing;<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">10.7.\u00a0 Not be subject to a decision based solely on the automated processing of your personal information;<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">10.8.\u00a0 Submit a complaint to the Information Regulator;<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">10.9.\u00a0 Institute civil proceedings regarding an alleged interference with your personal information.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/p><ol start=\"11\"><li><strong> YOUR DUTY<\/strong><\/li><\/ol><p><span style=\"font-weight: 400\">In order for us to properly execute our mandate and provide the best assistance possible, we kindly request that you provide us with your accurate and complete personal information required by us to fulfil our mandate. Lastly, we kindly request that you update us of any changes to your personal information for us to endorse same in our records.<\/span><\/p><ol start=\"12\"><li><strong> FORMS<\/strong><\/li><\/ol><p><span style=\"font-weight: 400\">Kindly contact our Information Officer to inquire on the following forms:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Objection to processing of personal information;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Request for correction or deletion of personal information;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Consent in respect of direct marketing; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Complaint regarding an interference with personal information.\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Once received, you are encouraged to complete these forms and present them to our Information Officer, alternatively the Information regulator, whichever may be applicable.<\/span><\/p><ol start=\"13\"><li><strong> CONDITIONS FOR THE LAWFUL PROCESSING OF PERSONAL INFORMATION<\/strong><span style=\"font-weight: 400\"><br \/><\/span><\/li><\/ol><p><span style=\"font-weight: 400\">Our team is committed to the fulfilment of the following conditions imposed by POPI:<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.1\u00a0 ACCOUNTABILITY<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.2\u00a0 PROCESSING LIMITATION<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.3\u00a0 PURPOSE SPECIFICATION<\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.4\u00a0 FURTHER PROCESSING LIMITATION<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.5\u00a0 INFORMATION QUALITY<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.6\u00a0 OPENNESS<\/span><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.7\u00a0 SECURITY SAFEGUARDS<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">13.8\u00a0 DATA SUBJECT PARTICIPATION<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/p><p><span style=\"font-weight: 400\">Our approach in fulfilment of each of the above is discussed below.<\/span><\/p><p><strong>13.1. ACCOUNTABILITY<\/strong><\/p><p><span style=\"font-weight: 400\">We are committed to ensuring that your personal information will only be processed in accordance with the provisions of POPI and in line with the purpose for which it was supplied to us<\/span><\/p><p><span style=\"font-weight: 400\"><strong>13.2. PROCESSING LIMITATION<\/strong> Personal information will only be-<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Processed lawfully and in a reasonable manner;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Processed for a specific purpose and reason for which it was supplied to us; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Collected directly from the data subject, subject to justifiable limitations in execution of our services insofar as allowed by POPI.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">As mentioned above, personal information will only be processed by us on one of the following grounds listed in POPI<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Consent;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Processing is necessary to carry out actions for the conclusion or performance of a contract;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Processing complies with an obligation imposed on us by law;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">To protect a legitimate interest of a data subject; or<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Processing is necessary for pursuing legitimate interests of ours or of a third party to whom the information is supplied.<\/span><\/li><\/ul><p><strong>13.3. PURPOSE SPECIFICATION<\/strong><\/p><p><span style=\"font-weight: 400\">Data subjects will always be made aware of the purpose for which their personal information is being processed.<\/span><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">As mentioned above, section 18 of POPI requires from us to ensure you are aware that your personal information may be processed by us in execution of our services to you and will be used solely for this purpose. By engaging our services, you therefore consent to us processing your personal information in line with the purpose for which it was provided to us.<\/span><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Personal information will always be collected directly from the data subject, unless <\/span> <span style=\"font-weight: 400\">\u00a0<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The information has been made public;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The data subject has provided consent to collect the personal information otherwise;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The collection from a third party would not prejudice a legitimate interest of the data subject;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The collection of the information from another source is necessary for the conduct of legal proceedings or to maintain a legitimate interest of ours or of a third party to whom the information is supplied;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The collection directly from the data subject would prejudice a lawful purpose of<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">the collection; or<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Compliance is not reasonably practicable in the circumstances of the particular case. Data subjects will be notified by us once their personal information is collected, unless <\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Consent has been granted for the collection thereof;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Failure to notify would not prejudice a legitimate interest of the data subject;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">It is collected for purposes of legal proceedings;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Notification would prejudice a lawful purpose of the collection;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Notification is not reasonably practicable in the circumstances of the particular <\/span><span style=\"font-weight: 400\">case; or<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The information will not be used in a form in which the data subject may be<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"> identified, or unless the information is merely for historical, statistical or research purposes.<\/span><\/li><\/ul><p><strong>13.4. FURTHER PROCESSING LIMITATION<\/strong><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">In line with the previous paragraph (\u2018PURPOSE SPECIFICATION\u2019), any further\/subsequent processing of your personal information will still be done in accordance with original purpose and only when processing thereof is necessary in the circumstances described above.<\/span><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><strong>13.5. INFORMATION QUALITY<\/strong><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Upon collecting your personal information, our staff will take all steps necessary to ensure the correctness of your personal information. All of your personal information is stored securely for if and when we require same to be processed (refer to \u201cSecurity Safeguards\u201d below).<\/span><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">In order for us to properly assist our clients, we kindly request that you provide us with your accurate and complete personal information required by us to fulfil our services. Lastly, we kindly request that you update us of any changes to your personal information for us to endorse same in our records.<\/span><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><strong>13.6. OPENNESS<\/strong><span style=\"font-weight: 400\"><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Your personal information will be stored in a secure system, as explained later on under \u2018SECURITY SAFEGUARDS\u2019. Our goal with this Privacy Policy is to ensure that a data subject is made aware of:<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">What information is collected and from where;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Our business\u2019 name, address and contact details;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The purpose for which their personal information is collected;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Whether or not the supply of personal information is mandatory or voluntary;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Consequences of failure to provide personal information<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Any particular law authorising the collection of personal information<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Their right to access or rectify the information;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Their right to object to the processing of their personal information; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Their right to lodge a complaint to the Information Regulator and the details of the Information Regulators<\/span><\/li><\/ul><p><strong>13.7. SECURITY SAFEGUARDS<\/strong><\/p><p><span style=\"font-weight: 400\">In order to protect our clients\u2019 personal information, our team will-<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Implement reasonable, appropriate, technical and organisational measures; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Notify data subjects and the Information Regulator of any security compromises as soon as reasonably possible and state:<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"> o Possible consequences;<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"> o Steps taken to address the compromise;<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"> o Recommendation To data subject on what steps to take;<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"> o Identity of\u00a0 person who accessed the information(if known).<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Kindly refer to \u2018STEPS IN EVENT OF A COMPROMISE\u2019 in paragraph 10 below.<\/span><\/p><p><span style=\"font-weight: 400\">We have implemented the following physical and software\/electronic safeguards<\/span><\/p><ul><li><span style=\"font-weight: 400\"> Electronic data:<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">o Our Wi-Fi network is password protected and secure, allowing only certain identified devices to connect;<\/span><\/p><p><span style=\"font-weight: 400\">o Data encryption;<\/span><\/p><p><span style=\"font-weight: 400\">o Trusted antivirus software;<\/span><\/p><p><span style=\"font-weight: 400\">o Our data is backed up on a server that is protected and locked away securely;<\/span><\/p><p><span style=\"font-weight: 400\">o We use trusted and approved cloud-based software with high security standards;<\/span><\/p><p><span style=\"font-weight: 400\">o Strong Passwords That Are Reviewed Frequently;<\/span><\/p><p><span style=\"font-weight: 400\">o Regular Software Updates;<\/span><\/p><p><span style=\"font-weight: 400\">o Secured All Devices With Access Control And Lockscreens; o Regularcloud-based backups of data; and<\/span><\/p><p><span style=\"font-weight: 400\">o Employee Training And Awareness Programs.<\/span><\/p><p><span style=\"font-weight: 400\">We work closely alongside our IT service providers to ensure that our safeguarding mechanisms are frequently updated and reviewed.<\/span><\/p><ul><li><span style=\"font-weight: 400\"> Physical safeguards:<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">o Our Offices Are Further Equipped With &#8211;<\/span><\/p><p><span style=\"font-weight: 400\">\u25aa We are in a secure office building;<\/span><\/p><p><span style=\"font-weight: 400\">\u25aa All access points are securely locked;<\/span><\/p><p><span style=\"font-weight: 400\">\u25aa Access control is implemented via secret access codes; \u25aa Armed response 24 hours a day; and<\/span><\/p><p><span style=\"font-weight: 400\">\u25aa Security guards patrolling the office areas.<\/span><\/p><p><span style=\"font-weight: 400\">Furthermore, all our agreements with third party operators have been reviewed and\/or Operator Undertakings have been provided to ensure compliance by third parties with POPI.<\/span><\/p><p><strong>13.8. DATA SUBJECT PARTICIPATION<\/strong><\/p><p><span style=\"font-weight: 400\">Data subjects can request confirmation from us on whether we hold personal information and\/or the correct personal information. Data subjects can further request for such information to be deleted or destroyed.<\/span><\/p><p><span style=\"font-weight: 400\">Our team will not process special personal information unless expressly provided for in POPI and unless specifically necessary for the purpose for which it was provided to us for.<\/span><\/p><ol start=\"14\"><li><strong> STEPS IN EVENT OF A COMPROMISE<\/strong><\/li><\/ol><p><span style=\"font-weight: 400\">The following steps will be taken by us in the unlikely event of a data breach\/information compromise:<\/span><\/p><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Notify our service provider;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Attempt to establish (internal analysis)-<\/span><\/li><\/ol><p><span style=\"font-weight: 400\">2.1. Whether there was in fact a breach;\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">2.2. What data, if any, was compromised;\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">2.3. Which parties were affected; and\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">2.4. The extent of the compromise.<\/span><\/p><ol><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Draft an internal report with the assistance of our IT service providers;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Notify affected persons of the breach;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Notify the Information Regulator of the breach;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Notify our insurers;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Cooperate with our service providers and data subjects to prevent any processing of the compromised data; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Review our safeguarding structures to prevent a recurrence.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><\/ol><ol start=\"15\"><li><strong> CROSS-BORDER TRANSMISSION OF PERSONAL INFORMATION<\/strong><\/li><\/ol><p><span style=\"font-weight: 400\">In conducting our business activities, we may transmit personal information to other countries. We do not transfer special personal information to foreign countries. The processing of the above information involves greater risk, and as such we take special care to protect this information. Our security measures implemented are discussed under \u201cSECURITY SAFEGUARDS\u201d below. We have worked closely alongside our legal representatives and IT service providers to identify any risks associated herewith and have implemented applicable measures to combat these risks.<\/span><\/p><p><span style=\"font-weight: 400\">We will ensure that the cross-border transmission of your information complies with the standards set out in POPI, alternatively a higher standard as required in the destination countries (for example, the General Data Protection Regulation applicable in the European Union)<\/span><\/p><p><span style=\"font-weight: 400\">We will not send your personal information abroad unless &#8211;<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Consent has been provided;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">It is required to perform in terms of a contract; or<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The foreign laws are equally or more strict than those contained in POPI<\/span><\/li><\/ul><ol start=\"16\"><li><span style=\"font-weight: 400\"><strong> PERSONAL INFORMATION OF CHILDREN<\/strong><br \/><\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">We do not process personal information of any children in the ordinary course of our business. We acknowledge that the processing of the above information involves great risk and such information may only be processed where consent has been provided by a competent person (parent or guardian) or where otherwise authorised by POPI.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><li><strong> ACCOUNT NUMBERS<\/strong><\/li><\/ol><p><span style=\"font-weight: 400\">We will never sell, obtain or disclose your account number (whether this relates to any sort of bank account details, credit card numbers or credit application numbers) to any person without your consent.<\/span><\/p><ol start=\"18\"><li><span style=\"font-weight: 400\"><strong>NEWSLETTERS AND DIRECT MARKETING<\/strong><br \/><\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"> As a client of ours, we would like to send you correspondence related to our products and\/or services that we provided to you. We will only correspond with you if you are an existing or prospective customer, or if you provided consent. Communications will only be sent if we obtained your contact details in the context of the sale of our products or services and for the purpose of marketing our own similar products or services. Communications received from us will always clearly identify us as the sender and provide you with a reasonable opportunity to unsubscribe at any time.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li><\/ol><p><span style=\"font-weight: 400\">We have always used an \u2018opt in\u2019 policy for clients and will continue to do so in line with POPI. This option is provided when clients sign up or order from our website or online store.<\/span><\/p><ol start=\"19\"><li><span style=\"font-weight: 400\"><strong>CONCLUSION<\/strong><br \/><\/span> <span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Our Team is committed to complying with POPI and we acknowledge our clients\u2019 right to protection against the unlawful collection, retention, dissemination and use of personal information, subject to justifiable limitations that are aimed at protecting other rights and important interests.<\/span><\/li><\/ol><p><span style=\"font-weight: 400\">Kindly contact our Information Officer for any queries relating to the processing of personal information.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY ABSTRACT This document serves as the Privacy Policy (\u201cpolicy\u201d) of BOS BRANDS (PTY) LTD. We acknowledge that the protection and processing of personal information has become a global phenomenon and poses great risks. We acknowledge that the right to privacy enshrined in section 14 of the Constitution of the Republic of South Africa, [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"POPI Privacy Policy | BOS Brands South Africa","_seopress_titles_desc":"BOS Brands complies with South Africa\u2019s POPI Act. 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