Unfortunately, we don’t accept returns of product or do exchanges of product.

If your order was damaged in-transit, or if you’ve received the wrong BOS order, please reach out to our customer service team immediately by emailing:

If you believe there is a quality issue with your BOS ice tea, please take note of the code and the “best by” date printed on the packaging, so that we can trace the specific batch of BOS ice tea you have received. These inquiries will be handled on a case by case basis.

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Each region has a unique range of BOS products.

Please select your region first, before adding items to your basket.